CONTACT US
Have questions? We'd love to hear from you. Send us a message and we'll respond as soon as possible.
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Email Support
Get help with your account or app issues
support@tailgatefans.com
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Partnerships
Become a sponsor or brand partner
sponsors@tailgatefans.com
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Press Inquiries
Media and press contact
press@tailgatefans.com
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Careers
Join our team
careers@tailgatefans.com
Send a Message
Quick Answers
How do I reset my password?
Use the "Forgot Password" link on the login screen, or contact support.
My points didn't show up
Points appear after photo verification (usually within 30 seconds). Check your connection and try refreshing. If it persists, contact support with your submission details.
How do I redeem a reward?
Select a reward in the app, generate the QR code, and show it to the staff at the sponsor location.
Response Times
General Support24-48 hours
Account Issues12-24 hours
Sponsorship Inquiries1-2 business days